Shipping

Shipping Within the United States

We currently ship orders within the United States. All orders are handled as promptly as possible and are typically prepared and dispatched within 48 hours.

Orders are shipped primarily with UPS, providing reliable delivery and tracking throughout the United States. Tracking information will be provided once your order has been dispatched.

Shipping Costs

We offer free shipping on orders over $300 within the United States.

For orders below $300, shipping costs are calculated at checkout based on the order size and delivery destination.

For larger wholesale orders that require pallet or freight shipping, please contact us for a shipping quote and available options.

Delivery & Shipping Damages

We take great care when preparing and packing every order. Once your shipment arrives, we recommend inspecting it as soon as possible.

If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged products and packaging. We will review the issue promptly and work with you to find an appropriate solution.

For pallet or freight deliveries, any visible damage should also be noted on the delivery documentation before accepting the shipment whenever possible.

Incorrect Items

If you receive an incorrect product, please contact us as soon as possible and include photos of the unopened item.

If the correct product is available, we will arrange a replacement at no additional cost. If it is unavailable, we will arrange an appropriate refund or credit.

Returns

Due to the nature of food products, returns are generally not accepted unless the products are damaged, incorrect, or there is a verified quality issue.

All returns must be authorized by us before products are returned. Unauthorized returns may not be accepted or credited.

Products that have been opened, used, improperly stored, or damaged after delivery are not eligible for return.

Product Quality & Shelf Life

We work to ensure that all products are stored, handled, and shipped under appropriate conditions. Shelf life varies depending on the product, manufacturer, and production batch.

If you have specific shelf-life requirements for a wholesale order, please contact us before placing your order.

International Shipping

Our standard online shipping service is currently intended for deliveries within the United States.

If you are interested in international wholesale orders, please contact us directly to discuss availability, shipping arrangements, and applicable import requirements.

Customers importing or subsequently exporting products are responsible for ensuring compliance with applicable regulations in the destination country or jurisdiction.

Contact Us

If you have any questions regarding shipping, freight orders, damages, returns, or your delivery, please contact us and we will be happy to assist you.